Snow boots Step in style

We aim to deliver your orders quickly and efficiently. Orders are processed within 1-2 business days, and estimated delivery times range from 3-7 business days worldwide.

Shipping rates are calculated at checkout, with free shipping available for orders over €150. Once your order ships, you’ll receive a confirmation email with tracking details to monitor your package.

For international orders, customs fees and import duties may apply and are the customer’s responsibility. For more information, visit our detailed Shipping & Delivery page.

We want you to love your purchase! If you're not satisfied, you can return or exchange items within 30 days of purchase. Items must be in their original condition, with tags attached, and accompanied by the receipt. Refunds will be issued to the original payment method, excluding delivery costs unless the item is faulty or incorrect.

For exchanges, you can swap your item for a different size, color, or product of equal value. Contact our customer service team to initiate a return or exchange and receive the return address or assistance. Please note that customers are responsible for return shipping unless the item is defective. For full details, visit our Returns & Exchanges page.